// Data Centers

A LITTLE BIT ABOUT OUR

DATA CENTERS

We only partner with best of the best. It is very important to us that our partners have core values that very closely match our own. This is not easy to encounter, however, we consider ourselves very lucky to call the following two friends.

Metro Data Center in Dublin (our HQ) and Bluebridge Networks in Cleveland meet our rigorous standards, and also match us in their dedication and commitment to clients as well as in the upkeep of their infrastructure.

These are the key aspects that we look for in every data center we are in:
Secure, fortified home for our (and your) infrastructure
Fully Redundant (N+2) Active / Active power sources (redundant feeds & UPS systems; at least one generator)
Carrier neutral blend for bandwidth (and BGP peering support)
SOC2, HIPAA and PCI DSS Compliant
24/7/365 support

What is SOC2?

Service Organization Control (SOC) 2 audit certification validates the ability of an organization to provide service to national accounts, financial institutions, healthcare and other professional service organizations.

What is HIPAA?

HIPAA is a set of standards introduced by the U.S. Congress in 1996. The Act consists of rules governing Protected Health Information (PHI). Its goal is the protection and privacy of sensitive PHI used within the healthcare industry by organizations called “covered entities”.

What is PCI DSS?

The Payment Card Industry (PCI) Data Security Standard (DSS) is an information security standard for organizations that handle major credit cards. The standard was created to increase controls around cardholder data to reduce credit card fraud.

ABSOLUTELY FREE

AUDIT ASSISTANCE

While we are pursuing these certifications for 2018, as our underlying Data Centers are already certified and due to micro-segmented design of our infrastructure, we are able to host SOC2, HIPAA and PCI compliant workloads on our platform. If you are running on our infrastructure and are going through a compliancy audit, we will work with you and your audit team in such case to provide answers to all of the questions your auditors require answers to and prove the platform you are on is 100% compliant.

We've done this in the past, and audit assistance is provided free of charge to all of our clients.

Tech Support
WE GOT YOUR BACK WITH 24/7

US-BASED SUPPORT

The engineers who built Cloud Propeller, and who run, own and operate it are the ones available to you 24/7/365.

When you call for support, or send us an email, you will 100% of the time be talking to a person who will be the one to solve your issue and who is intimately familiar with your environment.

Support is available via email, text, Slack and phone!