A LITTLE BIT ABOUT
CLOUD PROPELLER DATA CENTERS
We only partner with best data centers in the industry. It is very important to us that our partners have core values that very closely match our own. This is not easy to encounter, however, we consider ourselves lucky to call the following our partners and friends.
Ex: Metro Data Center in Dublin (our HQ)
Bluebridge Networks in Cleveland
WOW! Business DC in Columbus.
These facilities meet our rigorous standards when it comes to dedication and commitment to clients as well as in the upkeep of their infrastructure.
These are the key features every one of our data centers above has to meet:
It provides a secure, fortified home for our (and your) infrastructure
It has Fully Redundant (2N / 2N+1) Active / Active power sources
(redundant feeds & UPS systems; at least one generator)
Provides carrier-neutral blend of at least 4 tier-1 Internet Providers (ISPs) for our uplinks
It is SOC2, HIPAA and PCI DSS Audited/Compliant
(HQ must meet all 3 requirements, backup DCs at least 2 out of 3)
It offers 24/7/365 support and remote hands assistance
What is SOC2?
Service Organization Control (SOC) 2 audit certification validates the ability of an organization to provide service to national accounts, financial institutions, healthcare and other professional service organizations.
What is HIPAA?
HIPAA is a set of standards introduced by the U.S. Congress in 1996. The Act consists of rules governing Protected Health Information (PHI). Its goal is the protection and privacy of sensitive PHI used within the healthcare industry by organizations called “covered entities”.
What is PCI DSS?
The Payment Card Industry (PCI) Data Security Standard (DSS) is an information security standard for organizations that handle major credit cards. The standard was created to increase controls around cardholder data to reduce credit card fraud.
Our underlying Data Centers are already certified and due to
micro-segmented design of our infrastructure, we already host SOC2, HIPAA and PCI compliant workloads on our platform for a number of clients.
If you are running on our infrastructure and are going through a compliancy audit we will work with you and your audit team to help provide answers to and prove the platform you are on is compliant.
We've assisted clients with their audits the past, and audit assistance is provided free of charge to all clients utilizing Cloud Propeller infrastructure.
WE GOT YOUR BACK WITH 24/7
The engineers who built Cloud Propeller, and who run, own and operate it are your support team and are available to you 24/7/365.
When you call support, or send us an email, you will 100% of the time be talking to a person who will be the one to solve your issue and who is intimately familiar with your environment. We simply do not mess around when it comes to supporting our clients.
Support is available via email, text, Slack and phone!
TECHNICAL SUPPORT: (614) 505-9555
SOLUTIONS TEAM (SALES): (614) 699-0909
CLIENT PORTAL: my.cloudpropeller.com